E-commerce Digital Solutions India | Online Store, App, CRM & WhatsApp AI | Appzur
For Indian Online Stores & D2C Brands

Everything your store needs to sell more & retain customers

E-commerce website, mobile commerce app, WhatsApp automation, AI voice bot and a retention CRM — built for online stores. Recover abandoned carts, cut COD returns, and turn one-time buyers into repeat customers.

8–15%
Cart recovery
30–50%
Less COD RTO
24/7
Support
5,000+
Businesses served
trendloom.in
Online store · Live
12% carts recovered
this month
AI Voice Bot
order support 24/7
Complete Digital Toolkit

One partner for your entire online business

From a fast storefront to WhatsApp automation, AI voice bots and a retention CRM — Appzur builds and runs the full stack so you sell more, lose fewer orders, and keep customers coming back.

Online Store / Website

A fast, conversion-optimised store on Shopify, WooCommerce or custom — with secure checkout, UPI, and a clean mobile experience.

WhatsApp Automation

Cart recovery, order tracking, COD confirmation, returns and re-engagement — answered in seconds, 24/7.

AI Voice Bot

Hindi + English AI answers order, delivery and returns calls round the clock — no support queue, no missed customer.

Mobile Commerce App

Branded shopping app — push offers, one-tap reorder, loyalty wallet, and faster repeat checkout.

Retention CRM

Every customer segmented and tracked — refill reminders, win-back flows, RFM segments, and loyalty.

Marketing & Ads

Meta & Google performance campaigns, SEO, and email-WhatsApp orchestration that scale profitable acquisition.

Automation In Action

From "where is my order?" to repeat customer

The automation layer handles pre-sale support, fulfilment updates and retention so your team focuses on growth, not ticket triage.

1

Pre-purchase support

Product questions, size guides, stock checks, delivery ETA — answered instantly. Browse catalogue on WhatsApp.

2

Cart recovery

Cart abandoned 30+ min triggers a recovery flow — cart link, optional discount, one-tap checkout. 8–15% recovered.

3

Order & tracking

Auto-confirmation, payment receipt, dispatch notice, courier tracking, ETA updates in the customer's language.

4

COD confirmation

Bot confirms COD intent (catching fake numbers) and pre-delivery confirms 24h before dispatch. RTO down 30–50%.

5

Returns & exchanges

Initiated on WhatsApp — bot generates pickup, sends label, tracks reverse logistics, processes refund.

6

Repeat-purchase loop

Refill reminders, win-back for inactive customers, festival offers. Repeat-rate often jumps from 15% to 25%+.

Built into Your E-commerce Stack

No need to switch storefront or shipping partner

We connect to what you already run — storefront, payments, logistics and support tools.

Storefront & payments

  • Shopify, WooCommerce, Magento, custom storefronts
  • Live catalogue browse on WhatsApp
  • Razorpay, PayU, Cashfree, UPI deep-links
  • Inventory-aware: out-of-stock items hidden live
  • Multi-currency for global D2C selling

Logistics & support

  • Shiprocket, Delhivery, Bluedart, Ekart tracking
  • Freshdesk, Zendesk, Intercom for escalations
  • Mailchimp / Klaviyo email-WhatsApp orchestration
  • GST-compliant invoices for every order
  • Returns & reverse-pickup automation
Configured Per Store Type

From fashion to FMCG

Each profile ships with appropriate intake flows, return windows and re-engagement cadences.

Fashion & apparel

Size guides, fit recommendations, easy reverse pickup for 30%+ returns.

Beauty & personal care

Skin/hair quiz, sample requests, refill reminders, ingredient Q&A.

Electronics & gadgets

Specs Q&A, warranty registration, EMI options, tech-support routing.

Home & furniture

Measurement help, delivery scheduling, assembly support.

Grocery & FMCG

Subscriptions, slot-based delivery, repeat reminders.

D2C niche brands

Founder-tone storytelling, community, exclusive drops, NPS capture.

Tailored To Your Store

One proposal. Only what your business needs.

Pick a single service or the full stack — we'll put together a proposal built around your store, with no monthly fees on automation and no lock-in.

Everything we can build for you
  • Online store (Shopify / Woo / custom)
  • Branded shopping app (optional)
  • WhatsApp cart recovery + order updates
  • AI voice bot (Hindi + English)
  • Retention CRM + segmentation
  • COD confirmation & returns automation
  • Performance marketing & SEO
  • No monthly fees on automation
Get a Custom Proposal
Frequently Asked

Questions store owners ask us

How does cart abandonment recovery work?

Carts abandoned for 30+ minutes trigger a recovery flow on WhatsApp — cart contents, deep-link to checkout, optional discount. Most stores recover 8–15% of abandoned revenue.

Can it reduce COD return-to-origin (RTO) rates?

Yes. The bot confirms COD orders right after placement (catching fake numbers) and pre-delivery confirms 24h before dispatch. RTO reductions of 30–50% are common.

Does it integrate with Shopify and WooCommerce?

Yes — full bidirectional sync. Orders, customers, products and inventory flow both ways; Shopify Flow / WooCommerce hooks trigger bot flows automatically.

How does it handle returns and exchanges?

Customer initiates on WhatsApp; bot collects reason and photos, generates Shiprocket / Delhivery pickup, sends label, tracks reverse logistics, triggers refund.

How does pricing work?

Pricing is tailored to the services you need — store, app, WhatsApp automation, voice bot or the full stack. Share your requirements and we send a custom proposal within 24 hours, with no monthly fees on automation and no lock-in.

Ready to grow your
online store?

Store, app, WhatsApp automation, AI voice bot or the full stack — get a custom proposal for your brand within 24 hours. No obligation.

Get My Custom Proposal 📞 +91 96438 47397 WhatsApp