Shipper website, customer & driver apps, WhatsApp automation, AI voice bot and a TMS — built for couriers, 3PLs and last-mile fleets. Cut RTO, track live, reconcile COD without a single spreadsheet.
From a shipper website to driver & customer apps, WhatsApp automation, AI voice bots and a TMS — Appzur builds and runs the full stack so deliveries run on rails.
Rate calculator, pickup booking, live tracking, invoicing — everything a shipper needs in one portal.
Pickup scheduling, milestone updates, address verification, reschedule and COD coordination — 24/7.
Hindi + English AI handles "where is my package" calls and reschedule requests — your support queue empties.
Customer app for tracking + rescheduling. Driver app for jobs, navigation, OTP & photo proof, earnings.
Shipments, drivers, COD remittance, SLA monitoring and branch-level reconciliation in one dashboard.
B2B lead-gen for shippers, local SEO for "courier near me", and content that wins enterprise contracts.
The automation layer handles pickups, status, exceptions and reconciliation so dispatch isn't drowning in calls.
Shipper books pickup on WhatsApp; bot captures address, weight, dims, urgency; slot assigned; driver dispatched.
Picked up · In transit · Out for delivery · Delivered — pushed to shipper and recipient in their language.
Unclear address or unavailable recipient? Bot verifies, suggests reschedule slots, prevents failed-delivery returns.
Bot confirms COD intent before dispatch, reminds recipient, handles UPI as fallback. Major RTO reduction.
OTP, photo, signature — all flow into the bot and attach to the shipment record automatically.
End-of-day reconciliation against your ERP/TMS, GST-compliant invoicing, COD remittance tracking.
3PL, last-mile fleet, courier company or in-house e-commerce logistics — the operational shape is the same.
Each segment ships with appropriate intake flows, escalation rules and SLAs.
OTP verification, slot delivery, COD, reattempt management.
Multi-shipper dashboards, SLA tracking, e-way bill management.
Same-day / next-day flow, signature capture, return-document handling.
Driver onboarding, vehicle tracking, pump-stop coordination, trip-end docs.
Temperature monitoring, controlled-delivery OTP, presence verification.
Custom storefront integration, returns, customer success metrics.
Pick a single service or the full stack — we'll put together a proposal built around your operations, with no monthly fees on automation and no lock-in.
Bot proactively contacts the recipient before dispatch (2-hour window), captures preferred slot, verifies address, confirms COD. Average RTO reduction 30–50%.
Yes — full API integration. Tracking events flow real-time and push to recipients without delay. Supports Shiprocket, Delhivery, Bluedart, DTDC, Ekart.
Daily branch-level reconciliation. Each delivery's COD status matched against your TMS. Discrepancies surface with full conversation history.
Bot detects language per message — Hindi, English, Tamil, Telugu, Marathi, Bengali, Kannada, Gujarati — and responds in same. Crucial for Tier-2/3 last-mile.
Pricing is tailored to the services you need — website, app, WhatsApp automation, voice bot or the full stack. Share your requirements and we send a custom proposal within 24 hours, with no monthly fees on automation and no lock-in.
Website, apps, WhatsApp automation, AI voice bot or the full stack — get a custom proposal within 24 hours. No obligation.
