A 24/7 AI voice agent that speaks Hindi, English and 18+ Indian languages — handles routine calls, books callbacks, warm-transfers complex cases to your team. Deflect 60–80% of calls without losing the human touch.
Indian callers abandon menu IVRs at 30–50% rates. The cost is rarely measured but is significant: lost conversions, frustrated brand impressions and call-centre cost paid for nothing.
No menu navigation, no repeat questions. The AI sounds like your best agent and routes intelligently.
Bot greets in Hindi or English (caller-language detected within the first phrase). Sub-200ms response.
"Mujhe apne loan ka status pata karna hai" — bot understands intent without a digit menu.
Mobile / account / OTP captured conversationally — no "please enter your 12-digit number" misery.
Resolvable (status, balance, FAQ) → bot answers. Else → warm-transfer with full context attached.
If the right department is closed, bot captures the issue and books a callback. No dead-end loop.
Every call — transcript, intent, outcome, recording — attached to the customer record automatically.
Any business with high call volume on routine queries benefits. The bot deflects 60–80% of calls; agents handle only what really needs a human.
Account balance, EMI status, card services, dispute initiation, loan-application status.
Policy status, premium-due check, claim intimation, network hospital finder.
Order status, delivery rescheduling, returns / exchanges, COD coordination.
Appointment booking, prescription refill, lab-report status, doctor availability.
Bill enquiry, recharge confirmation, service-outage check, complaint registration.
Scheme eligibility, document status, grievance registration, multi-language support.
Keep your existing helpline number. Integrate with your existing CRM. Compliant by design.
Share your current call volume, top intents and CRM stack — we'll put together a proposal that fits, with no monthly platform fees and no lock-in.
Yes. Most customers route their existing landline / toll-free via SIP — no DID porting, no disruption to printed material with your old number.
Models trained on Indian English and Hindi with regional accent variation (South Indian, Bengali-influenced, North-East). Hinglish code-switching native. Accuracy meaningfully higher than generic global voice engines.
Warm transfer to the right department with full conversation context — agent doesn't ask the caller to repeat. If the department is closed, bot books a callback for working hours.
60–80% of routine calls (status, balance, FAQs) resolved by the bot without agent involvement. Complex and angry callers always get a human.
Pricing is tailored to call volume and integrations. Share your current volume and CRM stack — we send a custom proposal within 24 hours with no monthly platform fees and no lock-in.
Hear an AI voice demo on your own phone number within 24 hours. No obligation.
